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Standard no-fault returns
- Goods can only be returned up to 14 working days starting the day after delivery.
- Products are returned at your own cost, unused and undamaged in their original packaging.
- All shortages must be notified within 24 hours of receipt of goods.
- The goods remain your responsibility until the goods have been received by us at Covipro.
- Goods must be returned in full pack quantities. We cannot offer any refunds on partial packs.
- Refunds don’t include delivery charges.
- Covipro will endeavour to process all returns within 4 working days of receipt of the return.
- An email will need to be sent to [email protected] stating date of purchase, Invoice and delivery note number and reason for return. We will then asses this and get in touch to confirm acceptance of return.